Complaints and recommendations

Through "Citizen Service" you can exercise your constitutional right to express irregularities, complaints and claims associated with the national communications system. It is a space that facilitates feedback with the user, the agile and efficient response to their disagreements, as well as the continuous improvement of our products and services. To express your dissatisfaction, fill in the following form:

Notice:

You have selected the "Shipping type": Anonymous, therefore we can not provide you with a direct response.

Shipping type

Anonymous

Identified

Name and surname *

Identity card number or passport

The field only accepts up to 18 characters. The course is governed by Cuban standards for identity and passport numbers. It can only contain numeric characters for the case of an identity meat number. In case of a passport you must follow the following format: A ###### (Where the character "A" can be any letter and the remaining numbers, always maintaining a maximum length of 7 characters).

Private address

Address

Province *